Frequently Asked Questions
We understand you probably have many questions you need answering when considering your new gates. These are some of the questions we are regularly asked. If yours isn’t answered here please just get in touch and ask away.
Can I use my existing timber posts to hang gates from or support a sliding gate with?
We generally recommend using metal posts where the existing posts are old or not rock solid or plumb. We can supply heavy duty aluminium or galvanized steel posts that are up for the task. The problem with timber posts are that they move and twist over time which affect the alignment and latching of gates.
How long is the process once I accept the quote?
It can be as short as 2 weeks but on average around 3-4 weeks
Do you require a deposit?
Yes. A 50% deposit gets the ball rolling to start the ordering of materials. The 50% balance is paid once you are happy with the work and usually within 7 days.
Do you do cash jobs?
No
Do you offer a warranty?
Yes. It’s 5 years for workmanship and materials.
